Welcome to 3D Investment Support

 Welcome to 3D Investment Support

At 3D Investment, we are committed to providing you with a seamless and rewarding investment experience. Our support page is designed to assist you with any questions or issues you may encounter while using our app. Below, you’ll find a variety of resources to help you make the most of your investment journey.

Frequently Asked Questions (FAQs)

Q: How do I sign up for 3D Investment?

A: Signing up is easy! Simply download the app from the App Store, open it, and follow the on-screen instructions to create an account.

Q: What investment plans do you offer?

A: We offer four membership plans: Basic, Silver, Gold, and Platinum. Each plan has unique benefits and interest rates designed to meet different investment goals.

Q: How do I track my investments?

A: You can track your investments in real-time directly within the app. The dashboard provides an overview of your current investments, returns, and account balance.

Q: How can I withdraw my funds?

A: Withdrawal options vary depending on your membership plan. You can initiate a withdrawal request through the app, and the funds will be transferred to your linked bank account.

Q: What should I do if I encounter an issue with the app?

A: If you experience any issues, please refer to our troubleshooting section below or contact our support team for assistance.

Troubleshooting

Problem: Unable to log in to the app.

Solution: Ensure you have entered the correct email and password. If you’ve forgotten your password, use the “Forgot Password” feature to reset it.

Problem: The app crashes or freezes.

Solution: Try closing the app and reopening it. If the problem persists, restart your device. Make sure you are using the latest version of the app.

Problem: Issues with deposits or withdrawals.

Solution: Verify your bank details are correctly entered in the app. Contact our support team if the issue continues.

Contact Support

If you can’t find the answer to your question in our FAQs or troubleshooting section, please reach out to our support team. We are here to help!

Email: support@3iinvestments.com

Phone: +27651546935 (Available Monday to Friday, 9 AM - 5 PM)

Whatsapp Chat: +27651546935 (Available from 9 AM to 5 PM, Monday to Friday.)

Feedback

We value your feedback! If you have suggestions on how we can improve our app or services, please let us know. Your input helps us enhance the investment experience for all our users.